An Accounts Receivable (AR) Collections job typically involves managing and overseeing the collection of outstanding payments from customers or clients. Here’s a detailed description of what such a role might entail:

Overview: The Accounts Receivable Collections Specialist is responsible for managing overdue invoices, maintaining accurate records, and ensuring the timely recovery of funds. This role requires excellent communication skills, meticulous attention to detail, and the ability to handle sensitive financial information.

Key Responsibilities:

Collections Management:

• Follow up on overdue accounts via phone calls, emails, and written correspondence.
• Negotiate payment plans and settlement arrangements with customers.
• Resolve payment discrepancies and disputes.

Account Monitoring:

• Maintain and update the accounts receivable ledger.
• Monitor account aging reports and identify high-risk accounts.
• Generate and review reports to track collections and account status.

Customer Service:

• Address client inquiries and resolve issues related to invoices and payments.
• Collaborate with sales and customer service departments for cohesive account management.

Documentation and Reporting:

• Document all collection activities and communications.
• Prepare and present regular reports on collections and outstanding receivables.
• Ensure compliance with company policies and regulatory requirements.

Problem Resolution:

• Investigate and resolve billing and payment issues.
• Escalate unresolved issues to senior management or legal teams as necessary.

Administrative Duties:

• Maintain accurate records of customer accounts and transactions.
• Process and apply payments to customer accounts in a timely manner.

Qualifications:

• Education:
• High school diploma or equivalent required; associate or bachelor’s degree in finance, accounting, or a related field preferred.

Experience:

• 2 to 3 years of experience in accounts receivable, collections, or a related field highly desirable.
• Familiarity with accounting software and Microsoft Office Suite (Excel, Word, etc.).

Skills:

• Strong communication and negotiation abilities.
• Excellent organizational and time management skills.
• Attention to detail and accuracy in data entry.

Attributes:

• Proactive problem-solving mindset.
• Ability to work independently and as part of a team.
• High level of professionalism and integrity.

Compensation and Benefits

• Salary Range: $26.00 – $27.00
• Comprehensive Medical, Dental, Vision, Group and Life Insurance, and Long-Term Disability benefits.
• 401K plan
• Paid time off and paid holidays

Compliance Requirements

• Must be willing to submit to a background check and drug test prior to employment.

Andersen Commercial Plumbing is an Equal Opportunity Employer, and all qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, age, genetic information, marital status, or any other basis protected by law.